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Summary of Neato Robotics Customer Service Calls

4 TOTAL CALLS
75% SUCCESSFUL CONNECTIONS
03:58 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Neato Robotics to Ask about:

Other:

  • “Product issue”
  • “D5 does not connect to Internet”
  • “Cord”

About Neato Robotics

Top 5 Likes about Neato Robotics

When the vacuum worked, Product is good when it works, Te vacuum is good for a year, Customer service staff

Top 5 Dislikes about Neato Robotics

Customer service, Constant breakdowns, Warranty policy on replacement robot, No options for service after year 1

Summary

Neato Robotics specializes in home robots manufacturing and distribution. The company was founded in May 2005. Its headquarters is based in Newark, California, USA. Neato Robotics offers D-shaped vacuum robot with intelligent navigation. Customers can control it via a smartphone with enabled WiFi. The company also sells accessories for robots including combo brush, high performance filter, spiral blade brush, ultra performance filter, and brush kit. The vacuum robot has laser floor plan auto daily cleaning option. Neato Robotics has distributors worldwide. The company ensures 1-year warrantee for vacuum robots. Neato Robotics got the following awards: 2015 Editors’ Choice and Smart Home Winner.

Neato Robotics reviews and complaints

Neato Robotics is ranked 138 out of 2429 in Appliances and Electronics category

Area Served

USA

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Neato Robotics Stats

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